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Keywords: Patient satisfaction
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Teaching Notes
Cleveland Clinic Florida “pay-for performance” reimbursement: why the best care does not always make the happiest patients
Available to Purchase
Journal:
Teaching Notes
Teaching Notes (2020) 16 (5): 625–663.
Published: 28 November 2020
...Miriam Weismann; Sue Ganske; Osmel Delgado Theoretical basis The assignment is to design a plan that aligns patient satisfaction scores with quality care metrics. The instructor’s manual (IM) introduces models for designing and implementing a strategic plan to approach the quality improvement...
