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Keywords: Service Innovations
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Teaching Notes
Agarwal Packers and Movers Limited: From Customer Feedback to Logistics Design Innovation
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–20.
Published: 18 September 2015
... in implementing innovative solutions? What is the operating strategy adopted by APML which enables it to innovate and incorporate the process of total quality management (TQM) in its operations? How do you rate the service innovation approach of the organization? In service-oriented business like...
