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Keywords: Small service organisation
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Teaching Notes
Journal:
Teaching Notes
Teaching Notes 1–10.
Published: 17 November 2015
... Emerald Group Publishing Limited Licensed re-use rights only Malaysia Control system Customer complaints IT system integrator Organisational structure Small service organisation Pauline Ang, A.K Siti-Nabiha and Lian-Kee Phua This is the case of SSI, an IT infrastructure system...
