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Keywords: Upward communication
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Teaching Notes
Upset, yet loyal: employee voice amidst unionization at Starbucks
Available to Purchase
Journal:
Teaching Notes
Teaching Notes (2025) 21 (1): 90–116.
Published: 02 January 2025
... Emotions at work Unionization Upward communication Food In late autumn 2021, the global retail coffee and foodservice company Starbucks dealt with employees at a few US stores who initiated unionization efforts in an attempt to change their workplace. Their actions triggered a wave...
