Keywords: Voluntary separation
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Teaching Notes
Teaching Notes 1–26.
Published: 05 May 2015
... responsibility initiatives with a record profit in 2011-2012, for the first time in 17 years. But, the greatest challenge to quality service and profitability was faced by the human resources department, to retrench 4,459 workers by offering a voluntary separation scheme to non-core management staff in 2009...

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