...Sumeet Gupta; Sanjeev Prashar Learning outcomes This case is designed to facilitate students to comprehend the challenges an e-commerce firm faces when it attempts to monetize data network effects. The challenges faced by Zomato are ideal for in-class debate and discussion. The following learning...

...Avil Saldanha; Sathiyaseelan Balasundaram; Rekha Aranha Learning outcomes This case study provides students/managers an opportunity to learn about:▪ Learning objective 1: Critically analyse reasons for the disgruntlement of delivery partners of Zomato.▪ Learning objective 2: Evaluate Zomato’s...