... Stakeholders Dress code policy Organizational culture Employee rights Decision-making Change management Diversity equity and inclusion coffee industry In June 2020, Starbucks became immersed in controversy when its internal dress code appeared to conflict with its public support...

...Heidi M.J. Bertels; David Desplaces Theoretical basis The case integrates frameworks on business models, the business model canvas (BMC) and Porter’s generic strategies in the context of the coffee industry in China. The case enables students to construct a Business Model Canvas for competing...