Article navigation
Volume 3, Issue 1
1 March 1995
Training for Quality Cover Image for Volume 3, Issue 1
Technical Paper| March 01 1995

TQM – what isn’t it?

Jon Choppin
Independent total quality consultant, who has worked with a wide variety of organizations in all sectors of industry and the public service. He is author of Quality through People, Total Quality – The Great Trek, and many other workbooks and articles, He can be contacted on 01787 461227, or Freepost, Sible Hedingham, Essex C09 3BR
Search for other works by this author on:
This Site
PubMed
Google Scholar
Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6895
Print ISSN: 0968-4875
© MCB UP Limited
1995
Training for Quality (1995) 3 (1): 5–8.
https://doi.org/10.1108/09684879510082193

Focuses on the principles of total quality management. Studies the common features of non‐TQM organizations, before presenting the principles. Ends with a method of cascading knowledge and experience throughout the organization.

Keywords: Organizations, TQM
© MCB UP Limited
1995
You do not currently have access to this content.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Pay-Per-View Access
$39.00
Rental
This article is also available for rental through DeepDyve. Read this now at DeepDyve

New and popular articles

Legal implications of ISO 9000 QMS in standard forms of building contract
An evaluation of TQM and the techniques for successful implementation
Self‐management: implications for teacher training
Total quality through empowered training

Suggested Reading

Quality Managed Facilities
Facilities (February,1992)
Quality awards ‐ recognition or model?
The TQM Magazine (October,1996)
A Framework for the Introduction of a Process of Quality Improvement in Retail Organizations
Retail and Distribution Management (December,1994)
STRATEGIC CONSISTENCY IN TRAINING AND DEVELOPMENT
Industrial and Commercial Training (September,1992)
World‐class competitiveness
Managing Service Quality: An International Journal (October,1995)

Related Chapters

The devil’s advocate and the church: Building adaptable organizations
Religion and Organization Theory
Introduction and Overview
Organizational Neuroscience
Corruption – Personal, Organizational and Social – in A. D. Miller's Snowdrops
Applied Ethics: Remembering Patrick Primeaux

Recommended for you

These recommendations are informed by your reading behaviors and indicated interests.

Cited By

Google Scholar
CrossRef (5)
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal