...Henry R. Neave Knocks the final few nails into the coffin which contains the remains of the notion that the theory and practice of control charting depend on assumptions of normality. The subject’s creator, Dr Walter Shewhart, denied this as long ago as 1939! His most famous student, Dr W. Edwards...

...Michael Starkey; Roger Brewin; Mal Owen Discusses Shewhart’s control charts and how they have been confined traditionally to the shopfloor in manufacturing industry. Contends that now practitioners are leading a growing interest in the charts’ wider application in areas such as sales, marketing...

...Jim Freeman; Nikolaos Evangeliou Demonstrates the training value of a new computer‐aided learning package, SQCC_ATT. Control charts are used extensively in quality management, and computer simulation provides a valuable facility for generating charts under a variety of different working assumptions...