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Keywords: Culture
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Journal Articles
Journal:
Training for Quality
Training for Quality (1997) 5 (1): 40–45.
Published: 01 March 1997
...Werner Vermeulen Claims that management’s failure to recognize the importance of attitudes and to foster a change is one of the primary reasons for the failure of the quality transformation process. States that successful TQM implementation is dependent on the existence of a total quality culture...
