...Alison Tabbron; Steve Macaulay; Sarah Cook Suggests that formal mentoring schemes are on the increase in response to the rapid pace of change and the need for people to network in lean delayered organizations. Defines mentoring as a one‐to‐one process of helping individuals to learn and develop...

...Phillip W. Bowen Discusses training, development and quality cultures in organizations. Contends that deskilling the workforce in order to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is important and how one may be achieved. Many...

...Matthew Hind Outlines a new training programme for quality managers, to help them develop consultancy skills. The programme focuses on implementation of a quality plan within an organization. Underpinning all this must be a flexibility and an openness to change. © MCB UP Limited 1994...