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Keywords: Human resource development
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Journal Articles
Quality management as a brand‐building strategy: a proposal to return to basic purpose
Available to Purchase
Journal:
Training for Quality
Training for Quality (1996) 4 (2): 34–39.
Published: 01 June 1996
...John Peters Sets out to discuss the history and present positions of the quality assurance (QA), total quality management (TQM), workplace training and human resource development (HRD) disciplines, Argues that from a position where training gave clear and precise support to QA, the evolved TQM...
