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Journal Articles

Management and planning tools

Training for Quality (1995) 3 (2): 34–37.

https://doi.org/10.1108/09684879510087512

Published: 01 June 1995

... Planning, and design of experiments (DOE). The key to product improvement and customer satisfaction lies in problem solving with facts. These management tools are essential to support these goals. © MCB UP Limited 1995 Management techniques Planning Problem solving Quality function deployment...

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Journal Articles

Benchmarking for Best Practices in Employee Development

Stelios Milonakis, Mohamed Zairi

Training for Quality (1994) 2 (3): 28–33.

https://doi.org/10.1108/09684879410056201

Published: 01 December 1994

... of the Japanese challenge. This section portrays how employee development is approached and what additional skills are required in a flatter organization. © MCB UP Limited 1994 Benchmarking Employee development Employees Management techniques Market share Self‐managing teams United Kingdom...