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Journal Articles

Human Resources and Total Quality Management: : Some Case Study Evidence

P.B. Beaumont, L.C. Hunter, R.M. Phayre

Training for Quality (1994) 2 (1): 7–13.

https://doi.org/10.1108/09684879410056166

Published: 01 April 1994

..., the following developments and changes have occurred in our case study organization: © MCB UP Limited 1994 Human resource management Japan Manufacturing industry Organizational change TQM In response to certain fundamental changes in the product market environment in recent years...

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Journal Articles

Total Quality Management – The Solution to More Training in Britain?: A Survey of Small‐to‐medium‐sized Manufacturing Firms in the North of England

Anoop Patel, Gerry Randell

Training for Quality (1994) 2 (1): 23–28.

https://doi.org/10.1108/09684879410056193

Published: 01 April 1994

... years ahead. While short‐term marketing plans may allow for a flexible approach to customer demands,other business decisions may require a longer‐term approach. © MCB UP Limited 1994 British standards ISO 9000 Management Manufacturing industry Small to medium‐sized enterprises TQM...