...Frances M. Hill Explains why companies wishing to make the transition to TQM must address the issue of organizational learning. Also provides some evidence that quality circles (QC) can facilitate organizational learning in the quality context. Discusses three theoretical stages of organizational...

... Organizational learning This article reviews the experience of best practice organizations using mentoring, and draws on a feasibility survey of managers in a 10,000 strong global engineering company who are considering the expansion of their mentoring programme. It discusses the strengths of mentoring...