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Keywords: SERVICE INDUSTRIES
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Journal Articles
Journal:
Training for Quality
Training for Quality (1993) 1 (2)
Published: 01 December 1993
... on the measurement of service quality in the health care sector; namely, hospital in‐patients, general practice patients, and users of family planning services. © MCB UP Limited 1993 CUSTOMER SERVICE HEALTH CARE QUALITY SERVICE INDUSTRIES SERVICE QUALITY ...
