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Purpose

This article presents findings on the relationship between social interactions in remote learning environments and the perceived effectiveness of remote learning. Specifically, it examines the impact of teacher-student interactions and student-student interactions on perceived effectiveness of remote learning, with a focus on how students’ attitudes towards remote education mediate this relationship. Additionally, it explores the moderating effects of cultural context and study form (full-time vs part-time) on these dynamics.

Design/methodology/approach

A quantitative research design was used, employing a structured survey questionnaire to collect data from a diverse group of students from Poland, India, Indonesia and the UK. The study involved 1,883 students and analysed the data using statistical methods to assess both mediation and moderation effects. The study employed data obtained from a survey of universities in four countries conducted between 2021 and 2022.

Findings

The results emphasise the significant influence of both teacher-student and student-student interactions on students’ perceptions of the effectiveness of remote learning. Positive attitudes towards remote learning were found to mediate this relationship, amplifying the beneficial effects of social interaction. Furthermore, the study reveals that cultural context and study form moderate these relationships, with varying impacts observed across different cultural backgrounds and study arrangements. The study has implications for theory, research, policy implementation and practice in improving education programs.

Research limitations/implications

The comparative analysis included only four countries, which may have affected the overall representativeness of the results. Because the study is limited to students from Poland, India, Indonesia and the UK, the findings may not fully capture the diversity of remote learning experiences across other cultural and socioeconomic contexts. As a result, there may be challenges in generalising these findings to all higher education settings globally. Future research is recommended to include a more extensive sample from additional countries and regions to validate the current results and enhance their generalisability. Therefore, it is worth continuing research in this area, considering more countries and potential moderating factors.

Originality/value

This research contributes original insights into the dynamics of remote learning during a global crisis, offering an understanding of how social interactions, student attitudes and contextual factors shape perceived effectiveness. These findings provide critical guidance for educators, policymakers and institutions seeking to optimise remote education strategies in diverse cultural and educational settings.

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