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Volume 2, Issue 5
1 May 1990
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Total Quality Management
Total Quality Management Cover Image for Volume 2, Issue 5
Review Article| May 01 1990

Total quality — The issues and realities

PK Smith;
PK Smith
LeaRonal (UK) Plc
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LeaRonal (UK) Plc
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1990
Total Quality Management (1990) 2 (5)
https://doi.org/10.1108/eb059503

LeaRonal, a major supplier of surface treatment technology to the printed circuit board industry, has moved from certification to BS5750 Part 1 and ISO9001 to TQM. Based on its experiences, the authors offer advice regarding the selection of a consultant, training methods,and techniques for continuous quality improvement.

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© MCB UP Limited
1990
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