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Volume 11, Issue 4
1 August 1999
This article was originally published in
The TQM Magazine
The TQM Magazine Cover Image for Volume 11, Issue 4
Technical Paper| August 01 1999

Towards a European definition of TQM – a historical review Available to Purchase

Volker Krüger
Volker Krüger
Volker Krüger is a Sales Manager of Wippermann Hagen, Germany.
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
1999
The TQM Magazine (1999) 11 (4): 257–263.
https://doi.org/10.1108/09544789910272940

This article discusses the history of quality management in Germany, Japan, Britain and the USA. It suggests a need for further development of a European model for quality to fit the specific business and social cultures of European organizations.

Keywords:
Europe, Germany, History, Japan, TQM, United Kingdom, USA
© MCB UP Limited
1999
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