Deals with some of the quality award programmes applied worldwide. First, briefly describes five quality awards: the Malcolm Baldrige National Quality Award from the USA, the European Quality Award, the Deming Prize of Japan, the Canadian Quality Award and the Australian Quality Award. Second, presents the National Quality Award of Brazil. Outlines its criteria for performance excellence and some descriptors. Additionally, describes the application procedure, evaluation process, and the scoring methodology. Finally, performs a comparison between the major awards and the Brazilian programme in order to identify some similarities and differences among them. It can be remarked that the major internationally recognised quality awards use evaluation criteria which are similar in nature, when compared with the Brazilian award.
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Review Article|
August 01 2001
Comparing the Brazilian national quality award with some of the major prizes
P.A. Cauchick Miguel
P.A. Cauchick Miguel
P.A. Cauchick Miguel is Professor, Núcleo de Gestão da Qualidade and Metrologia (Quality Management and Metrology Research Group), Faculty of Industrial and Mechanical Engineering (FEMP), Methodist University of Piracicaba (UNIMEP), Santa Barbara d’Oeste, Brazil.
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Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
2001
The TQM Magazine (2001) 13 (4): 260–272.
Citation
Cauchick Miguel P (2001), "Comparing the Brazilian national quality award with some of the major prizes". The TQM Magazine, Vol. 13 No. 4 pp. 260–272, doi: https://doi.org/10.1108/09544780110391675
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