A tool for total quality management of educational provision illustrated using advanced coastal management courses

Doubts have been raised over the adequacy of supply of appropriately skilled graduates from UK higher education (HE) institutes to employers. Changing educational provision to met these employers’ requiremetns may be one of the foremost future challenges to the higher education sector. It has been suggested that to address this challenge a total quality management (TQM) framework, coupled with appropriate curricular modifications, could be used to promote change in HE courses. Introduces and pilots a tool that could be used to promote awareness and understanding of the process‐oriented aspects of TQM. Suggest that this technique could represent a mechanism to promote awareness and change in quality issues involved in educational provision in HE institutes.