Cites the importance of quality information system (QIS) in attaining the ultimate goals of TQM. Presents the essence of QIS by describing a typical real time example. Points out that practitioners show little interest in QIS implementation as its results are seldom financially sensed. Views that a system to financially account the performance of QIS would contribute significantly towards sustaining TQM projects. Briefs the efforts made to develop the system to financially account ISO 9001:1994 based QIS and validate the same. Brings out the various financial accounting documents, including income and expenditure account and balance sheet pertaining to ISO 9001:1994 based QIS financial accounting system. Concludes by claiming that the work has shown promising results, but further research is required to bring out much more valuable contributions.
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Research Article|
August 01 2003
Financial accounting of ISO 9001:1994 based on quality information system
N. Kathiravan;
N. Kathiravan
Lecturer, Department of Mechanical Engineering, PSG College of Technology, Coimbatore, India.
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G. Sundararaj;
G. Sundararaj
Lecturer, Department of Mechanical Engineering, PSG College of Technology, Coimbatore, India.
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K. Kulandaivelu;
K. Kulandaivelu
Former Junior Research Fellow, Department of Mechanical Engineering, PSG College of Technology, Coimbatore, India.
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S.R. Devadasan;
S.R. Devadasan
Assistant Professor in the Department of Production Engineering, PSG College of Technology, Coimbatore, India.
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M. Sakthivel
M. Sakthivel
Teacher/Research Associate at Anna University, College of Engineering, Salem, Tamil Nadu State, India.
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Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
2003
The TQM Magazine (2003) 15 (4): 275–285.
Citation
Kathiravan N, Sundararaj G, Kulandaivelu K, Devadasan S, Sakthivel M (2003), "Financial accounting of ISO 9001:1994 based on quality information system". The TQM Magazine, Vol. 15 No. 4 pp. 275–285, doi: https://doi.org/10.1108/09544780310486182
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