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Purpose

The aim of this paper is to find and prioritise multiple critical success factors (CSFs) for the implementation of LSS in the oil and gas industry.

Design/methodology/approach

Based on a preselected list of possible CFSs, experts are involved in screening them with the Delphi method. As a result, 22 customised CSFs are selected. To prioritise these CSFs, the step-wise weight assessment ratio analysis (SWARA) method is applied to find weights corresponding to the decision-making preferences. Since the regular permutation-based weight assessment can be classified as NP-hard, the problem is solved by a metaheuristic method. For this purpose, a genetic algorithm (GA) is used.

Findings

The resulting prioritisation of CSFs helps companies find out which factors have a high priority in order to focus on them. The less important factors can be neglected and thus do not require limited resources.

Research limitations/implications

Only a specific set of methods have been considered.

Practical implications

The resulting prioritisation of CSFs helps companies find out which factors have a high priority in order to focus on them.

Social implications

The methodology supports respective evaluations in general.

Originality/value

The paper contributes to the very limited research on the implementation of LSS in the oil and gas industry, and, in addition, it suggests the usage of SWARA, a permutation method and a GA, which have not yet been researched, for the prioritisation of CSFs of LSS.

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