Prioritization of critical success factors for sustainable Lean Six Sigma implementation in Indian healthcare organizations using best-worst-method

Vikas Swarnakar is currently working as a Research Scholar in the Department of Mechanical Engineering, National Institute of Technology, Raipur, India. He earned M. Tech (Hons.) in Industrial Engineering and Management from the National Institute of Technology, Tiruchirappalli, Tamilnadu, India. He earned his B. Tech in Industrial and Production Engineering from GGU (Central University), Bilaspur, India. He has published more than 30 journals and conference papers in reputed journals. He has published papers in “A” grade journals such as Computers and Industrial Engineering (Elsevier). He is on the article review committee of many reputed journals. Vikas Swarnakar served as an Assistant Professor in JK Engineering College, Bilaspur, and Shankaracharya College Bhilai. His research interest includes Lean Manufacturing, Six Sigma, Sustainability, Industry 4.0, Quality 4.0, Operational Excellence, Higher Education, Agile Manufacturing, Supply Chain Management, Optimization, etc. He is a member of IEI, IIE, ORSI and IAENG. He is a Certified Lean Six Sigma Black Belt.

Anthony Bagherian is currently working as a Quality manager in the Vectrus Systems Corporation, Stuttgart, Germany. He has completed his Ph.D. studies at ISM (International School of Management, Paris). He earned both his Bachelor and Master at Linköping Technical University from Sweden in Quality Management. He has published an article in reputed journal. His areas of research interests are Six Sigma, operational management and business Statistics. Prior to commencing his studies, he had obtained substantial experience of utilizing Six Sigma in diverse industry in Europe.

Dr. A.R. Singh is an Assistant Professor in the Mechanical Engineering Department at National Institute of Technology, Raipur, India. He holds a Ph.D. in Mechanical Engineering from Motilal Nehru National Institute of Technology, Allahabad, India. He has a Master of Technology degree in CAD-CAM from Motilal Nehru National Institute of Technology, Allahabad, India. His areas of specialization are operation research, supply chain management, Lean Manufacturing, Six Sigma, optimization techniques, Omni channel, block chain, education policy and multi-criteria decision-making. He has published more than 50 papers in International journals and International/National Conferences.