Mapping the Mess Available to Purchase

Explains how concept mapping taken from the educational world, can help clarify the mess. Asserts that combining this tool with a preliminary step goes a long way towards creating the consensus and harmony essential to the production of acceptable practical solutions. Contends concept maps provide a firm structure for carrying out discussions, negotiations and agreements. Concludes, when trying to achieve a quality improvement, all variables in multitudinous combinations are open for effecting the improvement. A concept map can do much to help visualize the tangle.