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Volume 3, Issue 1
1 January 1991
This article was originally published in
Total Quality Management
Total Quality Management Cover Image for Volume 3, Issue 1
Review Article| January 01 1991

Preventing defects

Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1991
Total Quality Management (1991) 3 (1)
https://doi.org/10.1108/eb059517

The system of Poka‐yoke (mistake‐proofing) and source inspection are the two major elements of Zero Quality Control (ZQC). This systematic approach to preventing defects, established by Shigeo Shingo, creates the conditions for zero defects in any working environment.

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© MCB UP Limited
1991
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