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Volume 3, Issue 1
1 January 1991
This article was originally published in
Total Quality Management
Total Quality Management Cover Image for Volume 3, Issue 1
Review Article| January 01 1991

All that glitters is not gold

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Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1991
Total Quality Management (1991) 3 (1)
https://doi.org/10.1108/eb059510

More and more organisations are seeking both quality awards and accreditation to enhance their competitive edge. In this article, the authors unwrap the ‘shiny paper’ that surrounds these quality awards.

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© MCB UP Limited
1991
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