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Volume 1, Issue 1
1 January 1988
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Total Quality Management
Total Quality Management Cover Image for Volume 1, Issue 1
Review Article| January 01 1988

European view: US and Japanese TQM practices

Rory Chase
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1988
Total Quality Management (1988) 1 (1)
https://doi.org/10.1108/eb059464

European executives who recently participated in an international quality study tour have gained some valuable insights into US and Japanese TQM practices. They share some of their observations and issue a warning to European organisations.

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© MCB UP Limited
1988
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