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Volume 7, Issue 1
1 February 1995
This article was originally published in
The TQM Magazine
The TQM Magazine Cover Image for Volume 7, Issue 1
Case Report| February 01 1995

Empowerment and trust key to partnerships

Les Richards
is Purchasing Manager at SGS‐THOMSON Microelectronics Ltd, Bristol, UK.
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
1995
The TQM Magazine (1995) 7 (1): 38–41.
https://doi.org/10.1108/09544789510076906

In 1991 SGS‐THOMSON introduced partnerships with key suppliers. Describes how the partnership excellence programmes (PEP) developed. Shows how emphasis on employee empowerment and building trust relationships has resulted in continuous improvements within the supply chain.

Keywords: Employees, Empowerment, Partnering, SGS‐THOMSON, Suppliers, Teamwork, TQM, Trust
© MCB UP Limited
1995
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