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Volume 8, Issue 1
1 February 1996
This article was originally published in
The TQM Magazine
The TQM Magazine Cover Image for Volume 8, Issue 1
Research Article| February 01 1996

Current quality issues in the Northern Ireland tourism sector Available to Purchase

Martin A. O’Neill;
Martin A. O’Neill
Martin A. O’Neill is a Lecturer at the School of Leisure and Tourism, University of Ulster, Londonderry, Northern Ireland
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Margaret A. Black
Margaret A. Black
Margaret A. Black is Senior Lecturer at the School of Leisure and Tourism, University of Ulster, Londonderry, Northern Ireland
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
1996
The TQM Magazine (1996) 8 (1): 15–19.
https://doi.org/10.1108/09544789610107216

Examines the importance of the quality issue to the future success of the Northern Ireland Tourism Product. Commences with an exposition of the main principles of quality management and goes on to review the development of various representative bodies and their respective functions in relation to quality enhancement of the Northern Ireland tourism product.

Keywords:
Northern Ireland, Service quality, Tourism
© MCB UP Limited
1996
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Suggested Reading

Northern Ireland Tourism: A Quality Perspective
Managing Service Quality: An International Journal (April,1994)
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