In today’s competitive environment, global competition has forced many companies to seek ways in which to improve their manufacturing performance. Describes a case study of a small/medium subcontract jobbing shop situated in the industrial heart of North West England, and explains how, despite considerable setbacks and hardship, the company managed to develop, integrate and sustain a number of key enablers into their corporate culture. Describes the organizational culture within which an approach to leadership, continuous improvement, innovation and employee development has allowed the entire workforce to continue their quest for total quality. Concludes by describing how these key enablers have considerably improved the organization’s performance and contributed towards its success and growth, resulting in a positive proactive culture based on best practices.
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June 01 1997
Improving business performance through developing a corporate culture Available to Purchase
Zahir Irani;
Zahir Irani
Zahir Irani is in the Department of Manufacturing and Engineering Systems at Brunel University, Uxbridge, UK
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John M. Sharp;
John M. Sharp
John M. Sharp and Mike Kagioglou are both at the Research Institute for Design, Manufacture and Marketing at the University of Salford, Salford, UK
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Mike Kagioglou
Mike Kagioglou
Mike Kagioglou are both at the Research Institute for Design, Manufacture and Marketing at the University of Salford, Salford, UK
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Publisher: Emerald Publishing
Online ISSN: 1758-6887
Print ISSN: 0954-478X
© MCB UP Limited
1997
The TQM Magazine (1997) 9 (3): 206–216.
Citation
Irani Z, Sharp JM, Kagioglou M (1997), "Improving business performance through developing a corporate culture". The TQM Magazine, Vol. 9 No. 3 pp. 206–216, doi: https://doi.org/10.1108/09544789710168993
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