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Volume 4, Issue 4
1 April 1992
This article was originally published in
Total Quality Management
Total Quality Management Cover Image for Volume 4, Issue 4
Review Article| April 01 1992

Making a clean sweep of it

James Creelman
James Creelman
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1992
Total Quality Management (1992) 4 (4)
https://doi.org/10.1108/eb059532

In under two years Hoover has experienced a dramatic transformation. Crucial to this has been the key role given to middle management. The TQM Magazine investigates the Hoover ‘superintendents’.

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© MCB UP Limited
1992
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