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Volume 5, Issue 1
1 January 1993
This article was originally published in
Total Quality Management
Total Quality Management Cover Image for Volume 5, Issue 1
Review Article| January 01 1993

Supporting cooperation

Anne Matthews
Anne Matthews
Programme Administrator, ITS Belfast
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1360-0613
Print ISSN: 0954-4127
© MCB UP Limited
1993
Total Quality Management (1993) 5 (1)
https://doi.org/10.1108/eb059550

When ITS Belfast decided to introduce the Deming approach into the company, bells began to ring for one department. The support staff realised that this approach could be the key to alleviating many of their problems.

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© MCB UP Limited
1993
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