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Tieh‐Min Yen
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Journal Articles
Using modified IPA to define quality improvement strategies: A study of air-conditioning industry in Taiwan
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2016) 28 (2): 180–194.
Published: 14 March 2016
Journal Articles
Assessment of supplier quality performance of computer manufacturing industry by using ANP and DEMATEL
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2015) 27 (1): 122–134.
Published: 12 January 2015
Journal Articles
Service quality gaps analysis based on Fuzzy linguistic SERVQUAL with a case study in hospital out‐patient services
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2010) 22 (5): 499–515.
Published: 24 August 2010
Journal Articles
Modify IPA for quality improvement: Taguchi's signal‐to‐noise ratio approach
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2008) 20 (5): 488–501.
Published: 22 August 2008
