Keywords: AT&T
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Journal Articles
The TQM Magazine (1994) 6 (2): 37–40.
Published: 01 April 1994
... on working with consultants. Finally, provides experiences from a tele‐communications equipment manufacturer. © MCB UP Limited 1994 AT&T Baldrige Award Benchmarking Consultants Improvement Performance measurement Process design Telecommunications industry The two major duties...

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