... may be seen at Link to the terms of the CC BY 4.0 licence. Smart mobility Autonomous vehicles Artificial intelligence AI providers Quality 5.0 Industry 5.0 Smart cities worldwide are increasing (Kong et al., 2022) and pursuing their socio-environmental purpose by relying...

...Selim Ahmed; Dewan Mehrab Ashrafi; Rubina Ahmed; Musfiq Mannan Choudhury; Abdullah Al Masud; Rafiuddin Ahmed Purpose The purpose of the present study is to investigate the consumer intention to use artificial intelligence (AI)-powered home appliances in an emerging economy with influences...

... (Suárez-Barraza and Rodríguez-González, 2015). Similarly, our artificial intelligence (AI) based tool provides session-wise engagement data, helping teachers make timely changes to their methods, supporting better classroom delivery and continuous quality improvement (Carneiro et al., 2025...

...Manuela Gutiérrez-Leefmans; Sergio Picazo-Vela; Olanrewaju Kareem Purpose Quality education is part of the United Nations’ goals for 2030, and artificial intelligence (AI) poses both an opportunity and a challenge to achieve it. This study aims to understand the landscape and level...

...Ashutosh Samadhiya; Anil Kumar; Eyob Mulat-Weldemeskel; Sunil Luthra; Jose Arturo Garza-Reyes; Sanjeev Yadav Purpose Artificial Intelligence (AI) in education is reshaping education landscapes, reinforcing the global endeavor towards Sustainable Development Goals (SDGs). Therefore, this article...

...Nora Gavira Durón; Ana Lorena Jiménez-Preciado Purpose This study aims to analyze the most frequently discussed topics in the scientific discourse on artificial intelligence (AI) in higher education using Natural Language Processing (NLP) techniques. Design/methodology/approach This paper...

...Anabela Costa Silva; José Machado; Paulo Sampaio Purpose In the context of the journey toward digital transformation and the realization of a fully connected factory, concepts such as data science, artificial intelligence (AI), machine learning (ML) and even predictive models emerge...

...Maria Giovina Pasca; Gabriella Arcese Purpose This study investigates the user’s perspective regarding opportunities, challenges and implications related to artificial intelligence technologies such as ChatGPT in several contexts, such as education and healthcare. In detail, the aim...

...Antonietta Megaro; Luca Carrubbo; Francesco Polese; Carlo Alessandro Sirianni Purpose The aim of this paper is to understand if service innovation (Helkkula et al., 2018), based on artificial intelligence (AI) systems, may guarantee healthcare service ecosystem (H-SES) well-being (Frow...

...Meryem Uluskan Purpose This study aims to show the effectiveness and applicability of artificial intelligence applications in the measurement and evaluation of university services. Universities can gain competitive advantage through providing their students with quality services in various aspects...

...Theresa Eriksson; Alessandro Bigi; Michelle Bonera Purpose This paper explores if and how Artificial Intelligence can contribute to marketing strategy formulation. Design/methodology/approach Qualitative research based on exploratory in-depth interviews with industry experts currently working...

...Pavitra Dhamija; Surajit Bag Purpose “Technological intelligence” is the capacity to appreciate and adapt technological advancements, and “artificial intelligence” is the key to achieve persuasive operational transformations in majority of contemporary organizational set-ups. Implicitly...

...Mauro Cavallone; Rocco Palumbo Purpose Industry 4.0, artificial intelligence and digitalization have got a momentum in health care. However, scholars and practitioners do not agree on their implications on health services' quality and effectiveness. The article aims at shedding light...