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Keywords: Baldrige
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Journal Articles
Linking business model implementation to strategy and organisational results in the Baldrige Excellence Framework: an empirical analysis
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025)
Published: 18 February 2025
...Mohammed Hamdan Alanazi Purpose Strategy and business models (BMs) are key to success and are increasingly used by organisations. Using the Baldrige Excellence Framework (BEF), this study mainly aims to analyse the role of BM implementation, as captured by operating model (OM) and enterprise...
Journal Articles
Business excellence through sustainable change management
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (6): 625–640.
Published: 30 September 2013
...Dr Alexander Douglas; Manu K. Vora Purpose – The purpose of the paper is to make a case for achieving business excellence through sustainable change management. Business excellence is defined through the Baldrige Performance Excellence Criteria. Sustainable change management has three pillars...
Journal Articles
MBNQA criteria used in the GCC countries
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (2): 110–123.
Published: 22 February 2013
...Martin Jaeger; Desmond Adair; Sondus Al‐Qudah Purpose Quality criteria of The Malcolm Baldrige National Quality Award (MBNQA) have been used as a standard for organisational self‐assessment and benchmarking. The threefold purpose of this paper is: to analyse the individual weights of the MBNQA...
Journal Articles
US and Canadian national quality awards: increased emphasis on business results
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Journal:
The TQM Journal
The TQM Magazine (1997) 9 (5): 381–383.
Published: 01 October 1997
...George P. Laszlo Starting with 1997 applications, both the US Malcolm Baldrige National Quality Awards and the Canada Awards for Excellence have undergone changes to the evaluation categories as well as to the point systems in order to increase the emphasis on business results. Over the past...
