... for implementing BE in the light of systems thinking; such a roadmap has not been addressed in previous publications. When used properly, this roadmap can direct organizations toward sustainable excellence. Business excellence Business excellence model Quality management Quality concepts Systems thinking...

...Paulo Sampaio; Pedro Saraiva; Ana Monteiro Purpose The purpose of this paper is to present a comparative analysis and usage overview of the most common business excellence models: the European Foundation for Quality Management Model, the Malcolm Baldrige National Quality Award Model, the Deming...

...Balvir Talwar Purpose Quality research has paved the way for the evolution of several business excellence models/national quality awards (BEMs/NQAs). This paper aims to review the evolution of BEMs/NQAs and takes a comparative view on these models. It also throws some light on the emerging...

...Kozo Koura; Balvir Talwar Purpose The purpose of this paper is to share the findings of a comparative study of the TQM elements deployment model and the universal business excellence model (UBEM) Vedic matrix. Comparative research of the essence of BEMs incorporated in the TQM elements deployment...

...Vassilios Mavroidis; Sophia Toliopoulou; Constantine Agoritsas Purpose Through the analysis of different initiatives of all EU countries in relation to business excellence models, there is a need to map these initiatives and to compare the most “interesting” quality awards of European Union...

... 2007 Total quality management European Foundation for Quality Management Business excellence model Self assessment Quality awards Guess where the European Quality Award was born? In a hotel lift … in Boston! This claim may surprise the reader but is substantially true...