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Keywords: Business resilience
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Journal Articles
The TQM Journal (2024) 36 (2): 523–545.
Published: 30 March 2023
.... Originality/value This new approach adds to the business resilience knowledge of SMEs and has practical implications for manufacturing organizations seeking to become robust during and after COVID-19. The profitability and long-term viability of SMEs continue to be severely impacted by the COVID-19...

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