...Roberta Pellegrino; Nicola Costantino; Danilo Tauro Purpose This paper provides a comprehensive risk management framework for buyer-supplier relationships where the buyer has the status of a preferred customer with the supplier. Design/methodology/approach Empirical evidence is offered...

... Supply chain operations reference model Buyer-supplier relationships Small to medium-sized enterprise Balanced scorecard Most retailers source from a mix of suitable manufacturers (vendors or suppliers). In doing so, this becomes one of their most strategic and critical activities. Retailers...