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Keywords: CSA
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (5): 1252–1272.
Published: 09 September 2022
... and how other management practices enhance that relationship. Specifically, the authors explore how a comprehensive strategic approach (CSA) – a higher-order construct consisting of strategic planning, goal setting, and financial ratio analysis – moderates the relationship between TQM and small business...
