... cause analysis Potential cause Test of hypothesis Lean Six Sigma Six Sigma Cause and effect analysis In this paper, the authors have tried to resolve the aforesaid dilemma with the help of a few case examples to concretise the approaches required in the RCA. The following sections have been...

... to orient strategic decisions. In particular, using the information enclosed in PES and the know‐how concerning the organization, the decision‐maker can take decisions supported by a scientific and objective tool. © Emerald Group Publishing Limited 2009 Information management Cause and effect...