...Marlene Kuhn; Franziska Schaefer; Heiner Otten Purpose The purpose of this paper is to integrate process complexity as an object of analysis within effective quality management (QM). Design/methodology/approach This paper systematically analyzes different conceptions of complexity theory...

... left for their country house to be back on Tuesday, and Dagmar was gone until Sunday night. Before all the food was back in place, close to four weeks had passed. Quality Business‐to‐business marketing Network topology Asset valuation Complexity theory Relationship marketing...