... out in terms of empirical survey relating to the application of Six Sigma in the software industry like that demonstrated in this paper. The paper will be valuable for quality professionals and management personnel in software organizations. Six sigma Computer software Critical success factors...

... collects and collates data in several categories to provide accessible records on different subjects. Presents two case studies of businesses that are currently using the system and examines how each benefits from the features on offer. © MCB UP Limited 1992 Computer software ISO 9000 TQM...

... proposed levels of maturity, providing an analogy for each stage which likens it to the stages in ability of a football team. Laments the current lack of commitment to testing among software developers. © MCB UP Limited 1992 Computer software Computer systems Computer users Quality Standards...