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Keywords: Continuing development
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Journal Articles
Journal:
The TQM Journal
The TQM Magazine (1994) 6 (6): 19–22.
Published: 01 December 1994
... wants to destroy. He first delivers 40 years of success”. © MCB UP Limited 1994 BPR Continuing development Improvement Organizational change Terminology The title of this article is set as a point of debate – business process re‐engineering – is it real or is it hype. Debates now...
Journal Articles
Journal:
The TQM Journal
The TQM Magazine (1994) 6 (5): 47–49.
Published: 01 October 1994
...Klaus Lund; Claus Thomsen Describes symptoms of a TQM process not working. From eight years experience working with TQM in the service industries, an 11‐point plan has been devised for sustaining the TQM process after the first 12 months © MCB UP Limited 1994 Attitudes Continuing...
