... employed different statistical tools including PARETO, histograms, Ishikawa diagrams and control charting and field work observations and focus groups in its phases. Results revealed a process capability improvement where the sigma level could be increased to four sigma quality levels. Another study...

...Craig M. Becker; Mary A. Glascoff Purpose – The purpose of this paper is to encourage the use of ongoing process-based measurement methods, specifically, control charts, as a process measurement tool to guide leadership improvement efforts. The work of Deming will be highlighted while providing...

...Jim Freeman; George Mintzas Control charts are a vital quality management tool. Attribute schemes are of particular (though not exclusive) interest to the customers of manufacturing organisations. A new computer assisted, experiential approach to training staff in attribute (defects) sampling...

... process performance. Provides an ideal and effective technique to improving business performance through teamwork. Control charts Measurement Statistical process control Target setting Shows how process measurement is vital to assess how well a company satisfies its customers’ requirements...