.... © Emerald Group Publishing Limited 2010 Six Sigma Case studies Design and development Argentina During 2004, the Argentinian Institute for Quality conducted an investigation highlighting significant aspects of Six Sigma programs and how they were applied at several companies...

... presented. It uses the abstraction and association idea principles to elicit users' grade of agreement for a particular Kansei word. Findings The proposed approach is fully exploited through a case study on train interior design, developed in a virtual reality (VR) laboratory. The evaluation...