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Keywords: Diagnosis
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2015) 27 (1): 2–21.
Published: 12 January 2015
... at: hnunot@hotmail.com © Emerald Group Publishing Limited 2015 Quality management SMEs Continuous improvement Self-assessment Diagnosis In today’s market, to ensure competitiveness, companies have to continually seek best practices in order to improve processes, products and services...
