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Keywords: Dominant category
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Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (3): 401–428.
Published: 05 May 2020
... type, dysfunctional type, and performance of the hostel foodservice. We collect a total of 317 responses. We use multiple methods to determine the dominant category. Finally, combining the values of these methods, we study relative positions of the attributes in the importance–performance grid...
