... Human resources management Service quality Technological innovation Employee behaviour H2. Navigation is positively associated with mHRM app usage intention. Privacy and security of personal information is a major concern for users while using online services (Huang et...

... Motivation Employee behaviour Education and training The nature of the school environment is basically a function of internal management and leadership. The head teacher as the Chief Executive needs to appreciate and recognize that results can be obtained through people (Republic of Kenya, 2008...

... and perceptions of the core values in TQM (see Figures 2 and 3). © Emerald Group Publishing Limited 2005 Total quality management Business ethics Employee attitudes Employee behaviour Total quality management (TQM) has an internal focus on a corporation's business operations. Additionally...